RETURN POLICY
Last updated November 27, 2020 

 

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy. 

 

 

 

RETURNS 

 

 

 

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

 

 

 

RETURN PROCESS 

 

 

 

To return an item, please email customer service at sales@drkimhires.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
The Nightingale Firm

 

 

 

Attn: Returns RMA #

 

 

 

PO Box 830638  

 

 

 

Stone Mountain, GA 30083  

 

 

 

United States   

 

 

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

 

 

REFUNDS 

 

 

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.  

 

 

 

EXCEPTIONS  
The following items cannot be returned:      

 

 

 

●     Coaching Package(s)        

 

 

 

●     Consulting Package(s)        

 

 

 

●     Online course(s)   

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  

 

 

 

Please Note     

 

 

 

●     Sale items are FINAL SALE and cannot be returned.     

 

 

 

QUESTIONS

 

 

 

If you have any questions concerning our return policy, please contact us at:(404) 954-2604 

 

 

 

sales@drkimhires.com